Terms of Service

Welcome to MastersMarketingAgency.com. This website and platform (the "Site") are operated by Masters Marketing Agency LLC ("MMA"). Your use of this Site and any services provided through it constitutes your agreement to the following Terms and Conditions ("Terms").

By accessing or using our services, including but not limited to CRM access, website hosting, phonecsystem integration, and automation services, you agree to be bound by these Terms.

1. Service Overview

Masters Marketing Agency provides digital marketing and automation services including CRM access, web hosting, business phone systems, automation setup, funnel building, appointment calendars, email/text marketing tools, and client engagement solutions.

All services are offered under a monthly or annual subscription model unless otherwise agreed upon in writing.

2. Recurring Subscription & Billing Terms

By subscribing to MMA services, you agree to recurring billing, typically on a monthly basis. Unless otherwise stated, all subscriptions auto-renew unless canceled in writing with at least 30 days' notice. Clients are responsible for ensuring active payment methods are on file. Accounts more than 10 days overdue may be suspended or terminated.

3. No Refund Policy

All sales are final. MMA does not offer refunds for partial months, unused services, or lack of client participation. Services are rendered based on platform access and infrastructure availability, not on client usage alone. Failure to engage with services, respond to communication, or provide necessary inputs does not constitute grounds for a refund.

4. Termination & Access Revocation

MMA reserves the right to suspend or terminate access to any client for non-payment, breach of terms, or misuse of the platform. Upon termination, access to hosted websites, CRM accounts, automations, and phone systems will be revoked unless otherwise agreed.

Clients are responsible for exporting their data prior to cancellation. MMA is not obligated to retain data beyond 10 business days after termination.

5. Scope of Services

Each client's services will be clearly defined in their onboarding agreement or service summary.

Services may include (but are not limited to):

- Website hosting and maintenance

- CRM platform access (e.g., HighLevel system)

- Business phone numbers with call tracking and routing

- SMS/email automation and follow-up

- Funnel or lead generation page creation

- Calendar integration and automated scheduling

- Review generation and conversation management tools

MMA makes no guarantees of leads, conversion rates, or revenue unless otherwise stated in a separate signed performance agreement.

6. Intellectual Property

All tools, funnels, workflows, automations, and configurations provided by MMA remain the intellectual property of Masters Marketing Agency unless explicitly transferred via written agreement. Unauthorized duplication, reselling, or modification of these tools is strictly prohibited.

7. Indemnification

You agree to indemnify and hold harmless Masters Marketing Agency LLC, its employees, contractors, and affiliates from any claims, losses, or legal actions arising out of your use or misuse of the services or platform.

8. Dispute Resolution & Arbitration

In the event of a dispute, both parties agree to resolve the matter through binding arbitration under the Federal Arbitration Act. Class actions are not permitted. Each party waives the right to bring claims as a group or collective proceeding.

9. Limitation of Liability

To the fullest extent permitted by law, Masters Marketing Agency disclaims all warranties, express or implied, and is not liable for any indirect, incidental, or consequential damages arising from your use of its services or platform.

10. Governing Law

These Terms are governed by the laws of the State of Utah. Any legal disputes shall be handled in the state or federal courts located in Utah.

11. Changes to Terms

MMA may update these Terms at any time. The most current version will be posted on the Site and will supersede previous versions.

12. Contact Information

If you have questions or concerns about these Terms, please contact us at:

Masters Marketing Agency LLC

Email: [email protected]

Phone: (888) 897-4758